Managed IT Services

Through our range of Managed IT Services our goal is simply to enable you to make the best use of IT in your business within available budgets. VSN SERVICES flexible approach means that we can undertake a full outsource of your IT, or work in a co-source capacity alongside your existing teams and service providers. Whether you’re looking for financial savings, service quality improvements or skills coverage, we’re confident that our services will exceed expectations in every area. Our Managed IT Services include:

VMware/Broadcom Support

Our VMware/Broadcom Infrastructure Managed Services are designed to provide robust operational support and expert administration for your existing VMware environments. We help organizations maximize uptime, ensure optimal performance, and maintain secure, compliant virtual infrastructures — without the complexity of managing it in-house. Our services exclude initial implementation, allowing you to retain control over design while we handle the day-to-day management and operations

VMware Environment Administration
Monitoring & Performance Management
Patch Management & Upgrades
Security & Compliance Monitoring
Backup & Disaster Recovery Support
License & Asset Management
Technical Support & Incident Management

Infrastructure Management

No business underestimates the criticality of keeping their server and network infrastructure up and running. In many cases when server/network outages or service degradation occurs it can prevent your entire business from operating.

VSNServices’s provide a comprehensive Infrastructure Management service that maximizes uptime and ensures that your systems and applications, be they on-premise, hosted, or Cloud based, are optimally configured for performance.

Support (technical resource is available 24/7 to address issues rapidly and prevent/reduce downtime).
Monitoring (Keeping a comprehensive eye on the availability, performance and health of your systems and applications. When issues occur we identify and address them rapidly. Reports are generated monthly and analyzed by our team to ensure developing trends are captured).
Support (technical resource is available 24/7 to address issues rapidly and prevent/reduce downtime). Management (broken down as):
Configuration (Ensuring appropriate configuration of your infrastructure and adapting it as your requirements develop and change).
Administration (Assuming the role of the old-fashioned Systems Administrator. Undertaking frequent housekeeping routines to ensure that you’re getting the best from your systems and applications).
Optimization (Continually assessing the configuration and performance of your systems and applications to ensure optimal performance and usability). Broad range of technical capabilities and accreditations covering Microsoft, Cisco, Linux, Citrix, VMware, Apple and many more.

Service Management

Service Management is the core of the VSNServices’s Managed IT Services. The VSNServices’s service experience is underpinned by our Enterprise-class IT Service Management system which captures and provides the necessary business intelligence upon which we can make informed decisions to improve your systems and services. This analysis is presented in our monthly report pack.